News

We are pleased to announce that the GMSS IT team has recently achieved ISO 27001 certification, having successfully gone through the independent accreditation process. This makes us one of, if not the first NHS organisation to achieve this.

Since the start of the COVID-19 pandemic, the NHS Greater Manchester Shared Services (GMSS) IT team has seen a significant increase in demand for IT support. March saw the start of thousands of our CCG and primary care customers, plus our own staff, moving out of their offices and health care settings and the need for them to be able to work from home. A huge challenge for the GMSS IT team, but together we’ve made it happen and provided the IT support required to help primary care continue across Greater Manchester throughout the COVID-19 crisis.

The GMSS IT team has been working closely with Greater Manchester Health and Social Care Partnership and Health Innovation Manchester on expanding and monitoring data feeds into the GM Integrated Digital Care Records system (GM Care Record), to improve access to patient information across care settings in response to the COVID-19 situation. This system, also referred to as Graphnet, is hosted and supported by GMSS in the GMSS Data Centre.

As the NHS faces one of the biggest challenges it has ever faced, we want to say a huge thank you to all of our NHS, health and social care colleagues, other vital key workers and of course our wonderful staff.

We are pleased to announce that GMSS has achieved Microsoft Gold Partner status in the Datacentre Competency.

Staff from across GMSS have just completed the 100 day Virgin Pulse Global Challenge, a virtual journey around the world that encourages you to take at least 10,000 steps a day.

After achieving Cyber Essentials certification in November 2018, GMSS has recently achieved another milestone by passing the Cyber Essentials Plus assessment.

We are pleased to announce that NHS Greater Manchester Shared Services (GMSS) has successfully achieved The Institute of Customer Service TrainingMark™ accreditation, for our in-house customer service training programme - Building Customer Excellence Programme.